Terms & Conditions
Payment
We accept MasterCard, Visa, American Express, Switch, Solo and Delta. We also accept payment through Paypal. Please contact us directly for a Paypal invoice.
Prices
Prices of all KIND Products and Shipping costs are as set out on the website as at the date of order. We reserve the right to alter prices at any time. Although we try to avoid it, it may be necessary to change prices either up or down, from time to time. The Price applying to all pieces must be paid in GBP at the time of order.
Law
All dealings between KIND Jewellery and yourselves (as the customer) will be governed by the laws of England and where any dispute must be resolved.
Portrayal of Products
While every effort has been made to portray items accurately, slight variations may occur. Some images of our website have been manipulated for the design of our website but the reproduction of colours for all items in our Shop The Collection section are as accurate as photographic and publishing processes will allow.
Availability
We only hold stock of some items of the collection and the other items are made to order. All items will be shipped within 2-5 days of your order. We will inform you as soon as possible if there is going to be a delay in shipping your purchase.
Cancellation
If for some reason you wish to cancel an order please contact us as soon as possible and we will be happy to refund you. Please email us at hello@kindjewellery.com if you have any enquiries. Please note that earrings are not returnable if the item has already been shipped so please endeavour to cancel your order as soon as possible to ensure they haven't been dispatched already.
Privacy Policy
We will not share your personal information with any other business or people. If you are currently signed up to our news letter and would like to unsubscribe you can follow the link at the bottom of our most recent newsletter. If you would prefer to contact us directly we would be happy to remove you ourselves.
KIND Jewellery (referred to as “we”, “us” or “our” throughout this Privacy Policy), believe that data protection and confidentiality are extremely important. The privacy policy below sets out clear guidelines for how KIND Jewellery processes your personal data. We also explain how we use the personal data that you leave and/or provide when you visit our website.
It is important that you read our Privacy Policy to be fully aware of how and why we are using your data.
DATA CONTROLLER & CONTACT INFORMATION
This website is operated and owned by:
Tansy Haak
COLLECTION OF PERSONAL DATA
You will always be informed about collection of your personal data. The personal data collected by us may include; your name, your email address, your address, information about an online purchase and about your navigation on the website.
with submitting your data on to our website it will always be stated whether the submission is voluntary or necessary for completing the desired action, such as the completion of a transaction in our web shop.
Your personal data is collected in one or several of below cases:
- When you buy anything online at www.kindjewellery.com
- When you sign up for our newsletter
- When you contact us with a question or query
- When you participate in one of our competitions
We only ever collect your data once so you will never receive multiple newsletters to the same account.
USING PERSONAL DATA
Personal data is used in connection with:
- Order completions and handling of orders
- Customer service support
- Managing user accounts
- To review purchase history
- Analysing and improving our services
- Newsletter sign-ups
- Tailored advertising and marketing
Please note, that we will only use your personal data to send marketing material if you have given your explicit consent, unless legislation allows us to contact you without your prior consent.
We keep statistics about which areas of the site our users visit and which products the users prefer. When analysing our website to improve user experience we remove all personal data. We do not sell or otherwise disclose information about how you navigate and use our website. We never share, sell or disclose information about your purchase history to third party.
TRANSFER TO OTHER DATA CONTROLLERS
In general, we do not transfer your personal data to a third party without your consent. However, information that is used for delivery of goods will be transferred to the shipping company used by KIND Jewellery. Under specific circumstances and with reference to legislation, it might be necessary to transfer information to public authorities or the police. For example, information may be disclosed to the police in case of suspicion of credit card fraud.
DELETION OF PERSONAL DATA
When we no longer need your personal data in regards to orders we will delete it.
SECURITY
We have reviewed and implemented security measures in house to ensure that our procedures meet our high security policy standards. Accordingly, we strive to protect the quality and integrity of your personal data and reduce the risks of loss, misuse, unauthorised access, disclosure and alteration.
YOUR RIGHTS
You are entitled to be informed of the personal data about you that we process at any time, but with certain legislative exceptions. You also have the right to object to the collection and further processing of your personal data including profiling/automated decision-making. Furthermore, you have the right to have your personal data rectified, erased or blocked. Moreover, you have the right to receive information about you that you have provided to us, and the right to have this information transmitted to another data controller (data portability).
WITHDRAWAL OF CONSENT
You may, at any time, withdraw any consent you have given and we will delete your personal data, unless we can continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at hello@kindjewellery.com
LINKS TO OTHER WEBSITES ETC.
Our website may contain links to other websites or to integrated sites. KIND Jewellery is not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners' policies on the protection of personal data and other relevant policies.
AMEND OF DATA ETC.
If you want us to update, amend or delete the personal data that we have collected about you, would like access to the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us at hello@kindjewellery.com
COMPLAINTS
If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter.